Customers of HFC Bank who hold insurance policies with Tower Insurance Fiji Ltd can now make their premium payments directly online.
This is after the insurance broker was included in the bank’s online Bill Payment platform, giving customers the freedom to make hassle-free payments through the internet or mobile banking portal.
“We are committed to delivering quality future-focused solutions for our customers. HFC Bank’s Bill Pay service improves the speed and convenience of paying your bills – a critical component to the ability and growth of any business in this digital era,” HFC Bank chief executive officer Rakesh Ram said in a statement.
With the inclusion of Tower Insurance to its growing list of billers, he said their customers had the option to make insurance premium payments from the comfort of their homes or offices.
He said another new initiative to reflect the bank’s continued commitment to improving its digital strategies for a seamless banking experience.”
Tower Insurance Head of Pacific Digital Distribution Veilawa Rereiwasaliwa said Fiji’s own local commercial bank had grown a strong customer base over the years “so being a biller on the HFC Bank BillPay service will make it easier for our mutual customers to pay their insurance premiums and protect their assets”.
The financial institution stated that in line with ongoing strategies, it recently marked a historical event with the commencement of its Core Banking System and digital enhancement project.
It noted its $40million investment aimed at improving HFC Bank’s digital capabilities and operational efficiencies to benefit stakeholders, customers, and staff.
Earmarked for completion by mid-2023, it added that customers could expect a state-of-the-art banking experience.
