To strengthen its digital transformation efforts, Fiji Airports recently conducted an organisation-wide training on Artificial Intelligence, aimed at helping staff use emerging technology to improve workplace efficiency, decision-making and service delivery.
The initiative brought together more than 30 staff members from key departments, including Air Traffic, Safety and Risk, Airside Operations, Electrical and Mechanical, and Airport Management.
In opening the training, general manager Finance Sanjana Mishra said Artificial Intelligence (AI) gave them an opportunity to think differently.
“It can help us improve decision-making, strengthen operational efficiency, better understand data, identify risks and support enhanced business growth,” Ms Mishra said.
“It also allows us to explore new ways of solving problems that may have seemed complex in the past.”
Chief executive officer Mesake Nawari said investing in staff capability was critical to the organisation’s long-term growth and competitiveness.
“This training reflects our vision to empower staff with the skills and confidence to embrace innovation and make informed decisions that drive performance and align with our strategic direction,” Mr Nawari said.
“With the aviation industry evolving rapidly, it is important that our workforce evolves with it.”
“By strengthening digital literacy and AI capability across the organisation, we are laying the foundation for smarter operations, improved efficiency and better customer outcomes.”
The specialised training is the first face-to-face AI program of its kind for Fiji Airports and was conducted by Caribbean data transformation strategist and AI expert Leslie Fook, who commended Fiji Airports for taking proactive steps to invest in innovation and workforce development.
The initiative supports Fiji Airports’ long-term vision of becoming a world-class aviation hub for the Blue Pacific by strengthening internal capability and encouraging a culture of continuous learning and innovation.
