The Fiji National Provident Fund (FNPF) has updated its myFNPF App that now enables the submission of medical partial withdrawal and two-way communications.
FNPF chief executive officer Viliame Vodonaivalu said the institution was dedicated to providing accessible services through its digital platforms.
“The direct messaging feature through the myFNPF App is an extension of our existing communication channels, which includes live chat through the Fund’s website and social media platforms,” Mr Vodonaivalu said.
“This is a truly personalised mode because members would be accessing it from their myFNPF App account, accessed only through their login credentials,” he said in a statement.
Members can now send direct messages to the Fund on the mobile app.
The Fund can also notify members of recent updates about their nominations, contributions, and other matters through the direct messaging feature.
“We are continuously looking at ways to enhance our services and with communication being a key part of it, this will definitely be beneficial for our members.
“With the exception of housing, members can also now apply via the mobile app for any early withdrawal; that is for unemployment, education, medical and funeral.”
The myFNPF app is available on the Google Play Store and Apple Store.
