THE influence of technology in generating excellent guest experiences is a phenomenon that The Warwick Fiji is embracing as it re-launches its new brand in the Pacific.
Its guests can now connect for free and share their experience via the strong social media platform.
Named The Warwick Fiji E-Xperience, the new Warwick App includes information about the resort such as facilities, resort offers, links to the website booking engine, social media links, a resort map and many more. In essences, it is an extension of the resort directory on an e-platform.
Warwick International Hotels Regional general manager Pacific Dean Swaagman says the new Warwick app will be a part of what the resort refers to as the comprehensive Warwick Fiji E-Xperience.
“This communication device will allow us to engage with our guests prior to arrival and have our guests orientated with our main resort facilities and restaurants through this informative awareness platform,” Mr Swaagman said in a statement.
The Warwick App is available for free download on the Apple Store and Google Play Store, which is compatible with all iOS and Android devices.
“We have worked with our telecommunication partners to have our airport transport vehicles equipped to provide tablets loaded with our orientation device app also as a form to enhance the customer experience prior to their stay.”
