The Land Transport Authority (LTA) says it has received a surge in public complaints about taxi drivers allegedly cherry-picking passengers and denying services for short-run requests.
LTA acting CEO Irimaia Rokosawa said they were concerned that the reported incidents indicated drivers deviating from their commitment to provide essential services.
He said taxi drivers played a pivotal role in the urban mobility ecosystem, “and their conduct significantly influenced the overall perception of public transportation”.
“The purpose of their commitment as public service providers is to cater to the needs of the general public, ensuring a convenient and accessible mode of transportation for Fijians,” Mr Rokosawa said.
“Taxi drivers have a responsibility to serve all members of the public without discrimination or bias.
“Cherry-picking passengers and denying services for short-run requests not only goes against the principles of public service but also violates the legal obligations set forth for public service vehicle license holders.”
Mr Rokosawa said they would be actively monitoring reported incidents.
He urged drivers to familiarize themselves with the regulations covering public service vehicles.
