More than 5500 applications have been received by the Fiji National Provident Fund since Phase two of the COVID-19 withdrawal scheme opened on June 9.
Fund chief executive officer Jaoji Koroi said more than 2500 applications were lodged through the myFNPF app with about 3000 submitted through the employers portal.
Mr Koroi said given the volume of registration being received through the myFNPF app, they had experienced some teething issues. ”
Our teams have been working closely with members to assist them with the transition from manual to digital applications.
“The fund is also diverting more resources to help members with the registration process,” said Mr Koroi.
He said with the first round of payments on June 23 for members who are on leave without pay and those who are unemployed, the fund was encouraging members and employers to submit applications through its digital platforms by Friday June 19.
“Both modes of submission (the App or employer portal) require the validation of members’ employment status by their employer.
“The fund is relying on these employers to constantly check their employer portal for members’ applications that need their verification.”
Mr Koroi said applications could only be processed by the fund once the members’ most recent employer makes a decision on the member’s application.
