Women in Fiji’s civil service; steps taken to improve service delivery

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Permanent Secretary for Women, Children and Social Protection Eseta Nadakuitavuki assisting Suluweti Rabuka during the National Women’s Expo at the Vodafone Arena in Suva yesterday. Picture: JONA KONATACI

More than 59 per cent of employees in the civil service are women.

This was stated by Prime Minister and Minister for Civil Service Sitiveni Rabuka in Parliament this week, adding that various steps were being undertaken to improve service delivery and upskill staff members across the civil service.

While delivering his response to the consolidated review report of the Ministry of Civil Service for 2016-2019, Mr Rabuka said there were concerns about the backlog of annual reports from ministries.

He also highlighted major aspects of operations that prompted these concerns, including unresolved public complaints, cost reduction, improving staff capability and achieving Sustainable Development Goals (SDGs).

He said the ministry would introduce a customer service management system to be implemented across the civil service in the 2023/2024 financial year.

Mr Rabuka added the ministry was also re-aligning its human resource and financial system to reduce its operational costs.

He also informed Parliament that the ministry placed emphasis on improving staff work-related capabilities by increasing capacity-building programs.

According to Mr Rabuka, the ministry is also working to achieve SDG 5 (Gender Equality) and SDG 16 (Strong Institutions) with the introduction of certain policies.

He shared the following statistics:

  • The ministry has 59 per cent of female representation in the service.
  • As of mid-2023, 59 per cent of civil servants employed in Government are females.
  • There are five female permanent secretaries at present
  • There are 120 Tier II position holders, of which 43 are women, comprising 35 per cent of Tier II post-holders.