Passport systems upgrade

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Fiji’s passport system undergoes major upgrade. Picture: File

FIJI’S passport system is undergoing a major upgrade aimed at improving efficiency, reducing waiting times and making immigration services more convenient for the public.

Minister for Immigration Viliame Naupoto made the announcement in Parliament on Wednesday while outlining the government’s commitment to strengthening immigration services, saying the upgrade would be the first since the passport system was introduced in 2019.

“This is the first upgrade since acquiring this passport system in 2019 – it is a little overdue, but it is being done now,” Mr Naupoto said.

“This upgrade, when completed, will significantly improve the quality and efficiency of our passport service delivery to the public.”

He said the upgraded system would allow applicants to begin the passport enrolment process online.

“Individuals will be able to complete their passport enrolment online, wherever they are, even from the comfort of their homes, and only first-time passport applicants will be required to book an appointment date, to visit the nearest immigration office for their biometric capture.

“This will certainly reduce waiting times, improve efficiency and provide greater convenience to our citizens.

“So, for passport renewals, you will only visit an immigration office to collect your new passport.”

Mr Naupoto said they would make announcements when the upgrade was completed.

“Our target is by the end of May 2026.”