Outsourcers upskilled on information security management

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Participants with their certificates after successfully completing the ISO 27001 training. Picture: OUTSOURCEFIJI/SUPPLIED

OUTSOURCE Fiji members recently participated in a specialised training it facilitated on the ISO 27001 Information Security Management System (ISMS) Certification Programme

The program focused on building a strong foundation in understanding, implementing and maintaining internationally recognised information security standards and will help companies strengthen the protection of sensitive data, aligning Fiji’s outsourcing sector with the expectations of global clients.

Outsource Fiji executive director Josefa Wivou said initiatives demonstrated ongoing commitment to elevating industry standards.

“Information security is no longer optional as it is a fundamental requirement for doing business globally,” he said.

“Through this programme, we have empowered our members with the expertise needed to meet international benchmarks, protect client data and build long-term trust.”

The training was facilitated by internationally experienced expert Edward Polaczuk, CISO/Enterprise Data Solutions lead, who brought extensive knowledge in information security systems and ISO standards.

Mr Polaczuk said participants gained valuable knowledge that would strengthen their organisations’ approach to ICT security.

“The participants gave their full attention throughout the programme. It all came together on the final day with the mock internal audits, where the ‘lights went on’ as they understood how the lectures and practical exercises connected,” he said.

“I was particularly impressed by how participants from different organisations collaborated on practical exercises built around two fictitious BPO companies. It was clear that they truly understood the concepts.

“I hope that beyond ISO 27001, participants gained a deeper appreciation of why information security is critical for their organisations as they work towards becoming world-class. I believe they will take these learnings forward and become ISO 27001 champions within their organisations.”

Participants gained practical insights into risk management, compliance requirements and the implementation of robust security frameworks tailored to their organisational needs.