Transport operators across Fiji have been urged to exercise restraint and comply with the law following sharp fuel price increases that has placed immediate pressure on public service and maritime operators.
The Consumer Council of Fiji says these cost pressures do not justify unauthorized fare hikes.
The Council confirmed it has already received complaints of arbitrary pricing, including a Lautoka–Sigatoka minibus operator allegedly increasing fares to $15 — nearly $3 above approved rates.
It also noted instances where maritime operators were informing passengers of an additional $10 charge per ticket.
Chief executive officer Seema Shandil said businesses must act responsibly despite rising operational costs.
“We understand that businesses are under pressure. However, it is not fair to pass these costs onto consumers through excessive increases,” Ms Shandil said.
“There are established channels through the FCCC and the Land Transport Authority to review fares. Ignoring these processes only creates confusion and hardship for ordinary Fijians.”
The Council reminded operators that any fare increase must receive formal approval from regulators, including the Land Transport Authority.
It also warned that rebranding fuel costs as surcharges or service fees could be misleading and may breach consumer protection laws.
Operators are now being urged to engage with regulators to find sustainable and lawful solutions as fuel costs continue to rise.
