Human factor key to fighting cyber crime

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Staff of CyberCat Austraia. Picture: SUPPLIED

AUSTRALIAN-based security firm CyberCat is raising awareness about digital safety across Fiji, stressing that safeguarding personal and business property depends as much on human decision-making as it does on technology.

Speaking on the rise of online scams and social engineering, CyberCat Digital Safety Educator Sangeeta Devi said cybercriminals deliberately manipulate emotions like fear, trust, and urgency to trick victims into making rash choices.

“People carrying out scams, phishing, impersonation and other forms of social engineering often create pressure because they want us reacting rather than thinking,” she said.

“Technology can have strong security around it, but eventually there is often a human decision.”

Ms Devi said the organisation emphasised stepping back before clicking links, sharing verification codes, or transferring money.

“Urgency should make you slow down, not speed up,the power is in the pause.”

Beyond prevention, CyberCat guides victims through critical recovery steps, such as securing compromised accounts, contacting financial institutions, preserving digital evidence, and seeking support through the official Fiji CERT cybersecurity portal.

By delivering interactive workshops across the South Pacific rather than relying on technical jargon, Ms Devi said, CyberCat aims to bridge the gap between human behaviour and digital safety.

“We’ve spent decades making technology safer, CyberCat focuses on making human decisions safer.

“Protecting the human in a digital world.”