THE wonderful story of how Goundar Shipping Services started (FT 16/1) was very encouraging and would be a motivational story for upcoming entrepreneurs.
It was a great combination of his work experience, formal training and family support that led to Mr Goundar’s success.
While he deserves recognition for his outstanding achievements, it would only be just to view things from a customer’s perspective (as customers contribute a lot to his success).
What caught my attention in the article was the second line which stated that one thing Mr Goundar wants is to see that maritime passengers are provided the best and luxurious service while travelling to their destinations.
It would be much appreciated if this particular line is put into practical or actual reality.
As a frequent traveller with Goundar’s shipping, it is unfortunate to say that not a single one of my hundreds of trips with them has ever impressed me.
While Mr Goundar excels in the business world, my only hope is that he does not turn a blind eye on the common issues faced by the general public while travelling on his vessels.
Once again, congratulations to Mr and Mrs Goundar and all the best in your expansion plans.