Agents are an integral part of a business model because they serve as the vital link that brings products to both urban and rural communities.
Sun Insurance Company Ltd chairman Padam Lala made the comment after the company hosted a workshop specifically designed for its network of 18 agents.
He said the primary objective of the event is to educate agents about the company’s latest product offerings, recognise and celebrate their achievements and foster a strong sense of community and motivation within the team.
Mr Lala said internal company specialists delivered insightful presentations on their recent progress, and highlighted new initiatives and tools that would benefit agents in their daily operations.
“Notably, Sun Insurance introduced an innovative claim tracking system designed to streamline the claims process, making it more efficient and transparent for both agents and clients,” he said.
He added the new agents’ performance monitoring platform was also unveiled to help agents track their progress and identify areas for improvement.
“It is essential that we support and look after them as their efforts are fundamental to our future expansion and success.”
The evening session also celebratied the achievements of Fiji Development Bank as the best performing agent, Sanjeevan Nair as best performing agent for 2025, and – Surendra Prasad as the best upcoming agent recognising his promising growth and potential within the company.
The event was held at The Pearl in Pacific Harbour.
