There is a surge in employment opportunities within the Knowledge Process Outsourcing (KPO) and Information Technology Outsourcing sectors, says Deputy Prime Minister and Minister of Finance Prof Biman Prasad.
Prof Prasad, who is also acting Minister for Trade, was officiating at the expansion of RCL Services Pte Ltd’s office in Valelevu, Nasinu, on Monday.
RCL is a contact centre specialising in debt recovery solutions and insurance claims recovery services.
“The Fiji Government has consistently demonstrated its commitment to fostering the growth of the outsourcing industry, which now supports a significant workforce of approximately 8000 to 10,000 individuals,” Prof Prasad said.
“Notably, we have witnessed a surge in employment opportunities within the KPO and Information Technology Outsourcing sectors.
“These sectors have seen a rise in demand for skilled professionals such as accountants, business analysts, and credit intelligence specialists, among others.
“The outsourcing industry plays a vital role in the Fiji Government’s economic diversification strategies, serving as a sustainable pillar of economic growth and development.
“This sector capitalises on several key advantages, with the ultimate goal of positioning Fiji as the outsourcing hub in the Pacific region.
“By doing so, we aim to create a robust and resilient economy that benefits the nation as a whole.”
He said Government believed the Outsourcing Industry could convince Fiji’s young people to remain in Fiji and display their skills and career aspirations in the rapidly expanding sector.
“By doing so, we can not only retain our brightest minds but also contribute to the nation’s economic growth and development.
“Furthermore, our commitment to the industry has also grown and that is, from funding infrastructure, introducing new skills accreditation courses, to prioritising resilient ICT infrastructure critical for the growth of the industry.”
The minister said this is also demonstrated through Government’s investment of $2.5million towards the outsourcing industry in this financial year.
“These efforts collectively demonstrate our strong support for the industry and our determination to create a conducive environment for its continued growth and success.”
