Several streams of conversation persist regarding Artificial Intelligence: those of eagerness for advancing technology, those of fear for an uprising, those of indifference to the whole concept.
But while we continue our largely surface-level debates, AI technology continues to streamline service delivery, ease workloads, and enhance accessibility. And it may already have done so for you too, in blink-and-you-miss-it ways.
Several local businesses have now been using AI chatbot technology to handle customer service for some time, thanks to companies like Limitless Marketing.
Have you received a surprisingly quick and well-written response to a question you sent to a local business on their social media page?
You may have talked to an advanced AI chatbot that was able to hold that conversation with you to free up the business owner’s time.
But not contented with having achieved the task of allowing customers detailed instant responses to their questions over Facebook, Limitless marketing director, Asta Sonner, has now embarked on a new journey; to put Fiji at the forefront of emerging AI chatbot technology.
“I have joined Chatbot Builder AI, a groundbreaking platform that we launched to harness the power of large language models (LLMs) for advanced copywriting, dynamic image creation, and streamlined communication,” Sonner said.
Having a local youth on the executive team behind what is apparently among the fastest growing chatbot building platforms in the world is a major win for the nation, regardless of one’s stance on AI. Fiji is on the map and has access to the latest in AI chatbot technology; a milestone to be proud of for any Fijian.
“My role at Chatbot Builder AI is a significant step towards putting Fiji on the map in terms of AI and emerging technologies,” Sonner said, embodying this exact patriotic pride.
“Being the first to introduce LLM-based chatbots to Fiji, we are now making cutting-edge technology accessible to local businesses and setting a precedent for innovation.”
“We feel a deep sense of pride and responsibility in contributing to this vision, fostering local growth, and positioning Fiji at the forefront of global AI innovation,” he said on behalf of the team.
Recent advancements in AI chatbot technology, such as enhanced natural language processing, multi-turn conversations, and improved personalization, are particularly exciting to Sonner.
“Our team at Chatbot Builder AI is incorporating these advancements into our platform, making AI-driven communications more effective and accessible for businesses,” he shared.
“We have everything from vision capabilities to voice, text, and web search capabilities, and these are just the surface-level features we offer. Our capabilities are ever-evolving at lightspeed,” he added.
“Additionally, we want to mentor and develop local talent, helping them grow in the field of AI and technology.”
And there being a local on the Chatbot Builder AI team was no coincidence. Asta Sonner, recognising the need for further innovation in this field and eager to provide his own local clients with the best that AI technology has to offer, went on the hunt for opportunities to do just that.
“Seeking like-minded visionaries, I connected with Ryan Baggott and Wendy Molinares, the founders of [digital marketing platform] Tap the Table, which was inspired by Kelly Noble Mirabella. Together, we launched Chatbot Builder AI, leveraging our combined expertise to create a revolutionary platform,” he said.
“They heard about my work through industry networks and social media, and reaching out felt like a recognition of my efforts and a step towards making a bigger impact.”
Having followed the young man’s journey and spoken with several of his local clients (and with the chatbot, lovely fella), I was eager to hear more when I received news that he had taken on a new role.
But a chatbot builder platform that aims to remain at the cutting edge of technology and rapidly incorporate innovative features was beyond expectations.
“I am incredibly excited about this new chapter and the opportunities it presents,” Sonner said.
“The field of AI is evolving rapidly, and we look forward to contributing to its growth and success while empowering everyone to be a part of this without being left behind.”
Chatbot Builder AI’s services, plans and features can be accessed via their website at www.chatbotbuilder.ai. Limitless Marketing, Asta Sonner’s local company, can be reached via their social media pages.